Sterling Sojourn

1. Agreement to Terms

By accessing and using Sterling Sojourn's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Service Description

Sterling Sojourn provides luxury travel planning, concierge services, and lifestyle experiences. Our services include but are not limited to travel itinerary planning, accommodation booking, transportation arrangements, and exclusive experience curation.

3. Booking and Payment Terms

All bookings require a deposit as specified in your service agreement. Full payment is due according to the payment schedule outlined in your contract. Cancellation policies vary by service and supplier terms.

4. Client Responsibilities

Clients are responsible for providing accurate information, maintaining valid travel documents, and adhering to all applicable laws and regulations during their travels.

5. Limitation of Liability

Sterling Sojourn acts as an intermediary between clients and service providers. While we strive for excellence, we cannot be held liable for circumstances beyond our control, including but not limited to weather, natural disasters, or third-party service failures.

6. Intellectual Property

All content, trademarks, and intellectual property on this website are owned by Sterling Sojourn and are protected by applicable copyright and trademark laws.

7. Modifications

Sterling Sojourn reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

1. Information We Collect

We collect personal information that you provide directly to us, such as your name, email address, phone number, travel preferences, and payment information. We also collect information automatically through your use of our website.

2. How We Use Your Information

We use your information to provide and improve our services, communicate with you, process payments, and ensure the security of our platform. We may also use your information for marketing purposes with your consent.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, subject to confidentiality agreements.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

7. Contact Information

If you have questions about this Privacy Policy, please contact us at [email protected] or +1 (212) 555-0847.

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience and allow certain features to function properly.

2. Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled.

Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Marketing Cookies: These cookies track your browsing habits to show you relevant advertisements and measure the effectiveness of our marketing campaigns.

3. Cookie Management

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may impact the functionality of our website.

4. Third-Party Cookies

We may use third-party services that place cookies on your device. These services have their own privacy policies and cookie practices.

5. Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

1. Respect for Intellectual Property

Sterling Sojourn respects the intellectual property rights of others and expects our users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond to valid takedown notices.

2. Filing a DMCA Notice

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the infringing material and its location on our website
• Your contact information (address, phone number, and email)
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act on behalf of the copyright owner

3. Designated Agent

DMCA notices should be sent to:
Sterling Sojourn
DMCA Agent
425 Park Avenue, Suite 2800
New York, NY 10022
Email: [email protected]

4. Counter-Notification

If you believe your content was removed in error, you may file a counter-notification with the same contact information provided above.

1. Your Rights Under GDPR

If you are a resident of the European Union, you have the following rights regarding your personal data:

• Right of Access: You can request information about the personal data we hold about you
• Right to Rectification: You can request correction of inaccurate personal data
• Right to Erasure: You can request deletion of your personal data
• Right to Restrict Processing: You can request limitation of processing your data
• Right to Data Portability: You can request transfer of your data to another service
• Right to Object: You can object to processing of your personal data

2. Legal Basis for Processing

We process your personal data based on:

• Your consent for marketing communications
• Contractual necessity for providing our services
• Legitimate interests for business operations
• Legal obligations where required by law

3. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

4. International Transfers

If we transfer your data outside the EU, we ensure appropriate safeguards are in place to protect your personal data in accordance with GDPR requirements.

5. Contact Our Data Protection Officer

For any GDPR-related inquiries, please contact our Data Protection Officer at:
Email: [email protected]
Phone: +1 (212) 555-0847